We still have to use other monitoring tools like SolarWinds, or AppDynamics, or something like that. We would really love to see that improving and covering all applications in order for it to be a really comprehensive monitoring solution.Īt this moment, we are not able to use it as a standalone monitoring solution. It is more or less their version of monitoring. They are launching something called ACC, Agent Client Collector. That is one area they can definitely improve.Īnother area of improvement is ACC.
In the implementation, we have encountered problems with the Ansible integration and Kubernetes.
If they can extend it to all cloud service providers and containers such as Kubernetes, it would be better. What we did Setup event management solution including alert, event and incident routing Integrated monitoring data from SolarWinds into ServiceNows event. Currently, it has popular cloud service providers like AWS, Azure, GCP, Google. If Discovery, for example, could be extended to other cloud areas it could be very helpful. The time and effort versus the benefits are very difficult to articulate to customers. It helps in configuring and managing events and integrating with other ServiceNow features such as task, service management, CMDB, change management, etc. Service Mapping is a time-consuming process. ServiceNow event management helps the IT operation administrators to combine multiple event sources into a single integrated platform. We specifically need to reference values from. The solution has very good stability overall. Explanatory description is mandatory, where system property is used and how. With Cloud Discovery, we can discover cloud assets. We are HR, CSM and ITSM experts delivering excellent customer and user experience. We also use Discovery and Service Mapping, which are both quite good. is a ServiceNow Premier Partner based in Santa Clara, CA. It's one of the best solutions in the market.
#Servicenow event management plus#
Even Management we have implemented for around 20 plus customers and it is very effective. Servicenow Event Management jobs Office Manager ServiceNow Developer Technical Operations Analyst ServiceNow Analyst Security Analyst I - Nights (Remote). We are yet to implement it, however, in theory, it looks very efficient solution. These three valuable features - Event Management, Log Analytics, and Operational Intelligence - all within their artificial intelligence solution, AIOps. So are Log Analytics and Event Management. They have a very good Health Solutions Suite. The solution has six different modules: Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Service Provisioning, and Cloud Insights.
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